Contact information

Contact Us

We are here to help! Whether you have a question about our collections, need assistance with a personalized order, or want an update on your shipment, the GRAVD support team is ready to assist you.

Email Support For the fastest resolution, please email us directly. If you are inquiring about an existing order, please include your Order Number (#XXXX) in the subject line.

• Email: contact@gravdstore.com

• Response Time: We aim to respond to all inquiries within 24 hours during regular business hours.

Business Hours Our customer service team is available:

• Monday – Friday: 9:00 AM – 5:00 PM (EST)

• Saturday – Sunday: Closed

Business Address GRAVD LLC 7901 4th St N #34907
St. Petersburg, FL, 33702, United States

(Please note: This address is for mailing and corporate inquiries only. It is not a retail location or a returns processing facility. For returns, please contact our support email to receive your authorized RMA number and specific return facility instructions).